What a Situation! What Would You Do?
Yesterday we got to see what a “situation” looks like and where it can really become a point of controversy if not handled correctly. Rain came pouring down in Philadephia as they attempted to play the fifth game of the World Series.
Understanding that “situations” like this occur, not only in baseball, but in business and how to approach them is a key component of “Certified Situational Specislist”s” work. So let’s have some fun and see how a Situational Specialist might have approaoched this situation.
The key components to assessing a situation are;
1. Knowledge about the situation - this means the rules, regulations and norms
2. A good sense of the people/players involved and what is the best for them
3. An ability to ask some tough questions around the various components of the situation, using the knowledge and know how of others
4. Creating a framework for the situation that all parties will understand.
The question is, did all of these things happen? Your call.